Online reputation
#12 of 25 · score 90.4 · 4.8★ across 104 reviews · 3% were 1–2★. Sources: Google 104, Facebook (sampled) 30. Google listing.
Complaint keywords in sampled reviews: cost (1), rude (1), bad outcome (1).
“Very nice hospital. They offer stellar care and practice the gold standard of veterinary care. Everyone was sweet and competent.” — Google 5★, 2026-11-02, source
“They performed unnecessary tests and vaccines on my dying dog !! They also charged 28$ to wrap an adhesive dressing to a wound ! They misdiagnosed his condition and recommended surgery to correct an inoperable tumor !!! To receive a bill o…” — Google 1★, 2026-08-13, source
Care fit & access
Prior veterinarian. Strongest continuity benchmark for the comparison; compare written estimates and the ability to keep seeing the same doctor.
Drive Time from Palm Beach Gardens (33418)
18.7 min · R2 · Public OSRM fallback
MISSING_IMAGE: photo. A displayed clinic logo is an authentic brand asset, not a facility photograph.
Ownership & continuity
DVM-led private practice indicated. Sunbiz lists Leanne Feldman and Michael Feldman as managers; managers are not necessarily equity owners. Full beneficial ownership and ownership percentages are UNKNOWN.
A director, manager, registered agent, doctor-founder, franchise brand or property owner is not automatically the ultimate beneficial operating owner. Ownership claims and state record evidence are kept separate.
Doctor roster: Mary Hauser, Leanne Browne Feldman.
Diagnostics & credentials
The captured doctor biographies establish interests in dentistry, surgery and internal medicine. They do not establish the clinic’s equipment inventory, specialist availability or continuous intensive-care staffing.
AAHA / American Animal Hospital Association: UNKNOWN from captured material. Fear Free: UNKNOWN from captured material.
License & discipline
Business-address-matched registry record; current authorization and discipline require separate review. VE5839; original 02/19/2020; raw status C/blank
UNKNOWN — complete disciplinary orders and complaint history not captured. A registry entry is not a clean disciplinary record.
Score A: UNKNOWN — no retained location-matched Google mean/count. Score B: WITHHELD — missing required components; drive component 6.89 / 10.
Fee Schedule & Public Comments
Wellness exam: UNKNOWN ONLINE. No phone quote obtained.
Sick same-day exam: UNKNOWN ONLINE. No phone quote obtained.
Core vaccines: UNKNOWN ONLINE. No phone quote obtained.
Senior bloodwork: UNKNOWN ONLINE. No phone quote obtained.
Grade-one dental with anesthesia and full-mouth x-rays: UNKNOWN ONLINE. No phone quote obtained.
Spay/neuter by weight: UNKNOWN ONLINE. No phone quote obtained.
Written Chewy/Costco prescription policy and fee: UNKNOWN ONLINE. No phone quote obtained.
Billing and diagnosis review pattern: UNKNOWN. Complete location-matched Google low-star and Yelp histories were not captured; no adverse quality verdict is assigned.