Online reputation
#10 of 25 · score 91.6 · 4.8★ across 165 reviews · 5% were 1–2★. Sources: Google 165, Facebook (sampled) 24. Google listing.
Complaint keywords in sampled reviews: cost (1), bad outcome (2).
“Nicole was amazing caring for my anxious dog at her annual checkup. Gave me all the information I needed to make an informed decision about her vaccines. Was so gentle. Recommend very much!” — Google 5★, 2026-10-30, source
“My wife and I are very understanding people and realize both people and businesses can never be perfect. However, there is a major difference between an unforeseen incident and direct negligence. We entrust our pets with those who have answ…” — Google 1★, 2026-09-28, source
Care fit & access
Useful same-day and extended-hours option. It describes urgent care six days a week, which must not be confused with a continuously staffed emergency hospital.
Drive Time from Palm Beach Gardens (33418)
14.2 min · R1 · Public OSRM fallback
Ownership & continuity
Clinic-reported doctor ownership: Clinic reports Timothy Brown purchased the practice; legal interests unverified. Complete beneficial ownership is UNKNOWN.
A director, manager, registered agent, doctor-founder, franchise brand or property owner is not automatically the ultimate beneficial operating owner. Ownership claims and state record evidence are kept separate.
Doctor roster: Timothy Brown.
Diagnostics & credentials
The clinic describes urgent veterinary care. The doctor’s emergency background does not establish continuous opening, specialist staffing or a complete equipment inventory.
AAHA / American Animal Hospital Association: UNKNOWN from captured material. Fear Free: UNKNOWN from captured material.
License & discipline
UNKNOWN — no business-address-matched premises record established. Same-name entries or corporate mailing addresses are not enough to resolve this office.
UNKNOWN — complete disciplinary orders and complaint history not captured. A registry entry is not a clean disciplinary record.
Score A: UNKNOWN — no retained location-matched Google mean/count. Score B: WITHHELD — missing required components; drive component 7.63 / 10.
Fee Schedule & Public Comments
Wellness exam: UNKNOWN ONLINE. No phone quote obtained.
Sick same-day exam: UNKNOWN ONLINE. No phone quote obtained.
Core vaccines: UNKNOWN ONLINE. No phone quote obtained.
Senior bloodwork: UNKNOWN ONLINE. No phone quote obtained.
Grade-one dental with anesthesia and full-mouth x-rays: UNKNOWN ONLINE. No phone quote obtained.
Spay/neuter by weight: UNKNOWN ONLINE. No phone quote obtained.
Written Chewy/Costco prescription policy and fee: UNKNOWN ONLINE. No phone quote obtained.
Billing and diagnosis review pattern: UNKNOWN. Complete location-matched Google low-star and Yelp histories were not captured; no adverse quality verdict is assigned.