Online reputation
#8 of 25 · score 92.1 · 4.7★ across 976 reviews · 6% were 1–2★. Sources: Google 976, Facebook (sampled) 30. Google listing.
Complaint keywords in sampled reviews: cost (1), rude (1).
“This was my first time adopting a pet and the volunteers and staff made it so easy and comfortable. This rescue is amazing and the cat rooms are exceptional. I felt like all the cats were very happy and very well cared for and the volunte…” — Google 5★, 2026-10-18, source
“Absolutely terrible experience with this vet\. How can you call yourself a veterinarian and not even know what kind of shot you gave someone’s dog? That is completely unacceptable and very concerning\. As a pet owner, I trust a vet to know …” — Google 1★, 2026-10-27, source
Care fit & access
A full-service clinic supporting animal rescue. Nonprofit status does not establish a lower bill. No complete published fee basket was captured.
Drive Time from Palm Beach Gardens (33418)
19.5 min · R2 · Public OSRM fallback
Ownership & continuity
Nonprofit — Florida nonprofit filing confirmed; federal tax exemption separately unverified
A director, manager, registered agent, doctor-founder, franchise brand or property owner is not automatically the ultimate beneficial operating owner. Ownership claims and state record evidence are kept separate.
Doctor roster: Victoria Koehler, Christine Platt.
Diagnostics & credentials
The clinic describes an on-site laboratory, digital radiography, wellness care, surgery and dental services. Continuous intensive-care staffing and emergency opening are not established.
AAHA / American Animal Hospital Association: UNKNOWN from captured material. Fear Free: UNKNOWN from captured material.
License & discipline
Business-address-matched registry record; current authorization and discipline require separate review. VE5872; original 05/12/2020; raw status C/blank
UNKNOWN — complete disciplinary orders and complaint history not captured. A registry entry is not a clean disciplinary record.
Score A: UNKNOWN — no retained location-matched Google mean/count. Score B: WITHHELD — missing required components; drive component 6.76 / 10.
Fee Schedule & Public Comments
Wellness exam: UNKNOWN ONLINE. No phone quote obtained.
Sick same-day exam: UNKNOWN ONLINE. No phone quote obtained.
Core vaccines: UNKNOWN ONLINE. No phone quote obtained.
Senior bloodwork: UNKNOWN ONLINE. No phone quote obtained.
Grade-one dental with anesthesia and full-mouth x-rays: UNKNOWN ONLINE. No phone quote obtained.
Spay/neuter by weight: UNKNOWN ONLINE. No phone quote obtained.
Written Chewy/Costco prescription policy and fee: UNKNOWN ONLINE. No phone quote obtained.
Billing and diagnosis review pattern: UNKNOWN. Complete location-matched Google low-star and Yelp histories were not captured; no adverse quality verdict is assigned.