Online reputation
#7 of 25 · score 92.2 · 4.7★ across 278 reviews · 6% were 1–2★. Sources: Google 278, Facebook (sampled) 30, Reddit (sampled) 2. Google listing.
Complaint keywords in sampled reviews: none flagged.
“Très bel accueil! Personnel attentionné et très humain!<br>Le Dr Roof est excellent et il s’est nous rassurer.” — Google 5★, 2026-10-31, source
“Under new ownership that doesn’t care , Subscription based services, went to get scheduled shots and they told me my plan was canceled. Made me sign up to a new plan just to get the shots done or pay $300. They’re predatory.” — Facebook, 2026-10-17, source
“Dr Hughes and Dr Roof at pet medical center of boca raton on glades. Exceptionally caring and intelligent diagnosticians.” — Reddit, 2026-09-03, source
Care fit & access
A Boca general-practice option. The founders' previous corporate employment is not evidence that this office is currently corporate-owned.
Drive Time from Palm Beach Gardens (33418)
54.4 min · R4 · Public OSRM fallback
MISSING_IMAGE: photo. A displayed clinic logo is an authentic brand asset, not a facility photograph.
Ownership & continuity
Unknown — Doctor founders named; current ownership shares and parent unresolved
A director, manager, registered agent, doctor-founder, franchise brand or property owner is not automatically the ultimate beneficial operating owner. Ownership claims and state record evidence are kept separate.
Doctor roster: Timothy Hughes, Philippe Roof, Sohela Dhillon.
Diagnostics & credentials
The captured biographies describe companion-animal general practice. A complete location equipment inventory, specialist schedule and continuous intensive-care staffing are not established.
AAHA / American Animal Hospital Association: UNKNOWN from captured material. Fear Free: UNKNOWN from captured material.
License & discipline
UNKNOWN — no business-address-matched premises record established. Same-name entries or corporate mailing addresses are not enough to resolve this office.
UNKNOWN — complete disciplinary orders and complaint history not captured. A registry entry is not a clean disciplinary record.
Score A: UNKNOWN — no retained location-matched Google mean/count. Score B: WITHHELD — missing required components; drive component 0.93 / 10.
Fee Schedule & Public Comments
Wellness exam: UNKNOWN ONLINE. No phone quote obtained.
Sick same-day exam: UNKNOWN ONLINE. No phone quote obtained.
Core vaccines: UNKNOWN ONLINE. No phone quote obtained.
Senior bloodwork: UNKNOWN ONLINE. No phone quote obtained.
Grade-one dental with anesthesia and full-mouth x-rays: UNKNOWN ONLINE. No phone quote obtained.
Spay/neuter by weight: UNKNOWN ONLINE. No phone quote obtained.
Written Chewy/Costco prescription policy and fee: UNKNOWN ONLINE. No phone quote obtained.
Billing and diagnosis review pattern: UNKNOWN. Complete location-matched Google low-star and Yelp histories were not captured; no adverse quality verdict is assigned.